Michael Watson

Director of Customer Agentic Enablement
Eightfold

Michael Watson is Director of Customer Agentic Enablement at Eightfold AI, where he helps organizations transform how they work through AI-powered operating models, talent intelligence, and digital innovation. He partners with customers to enable more effective, people-centered approaches to workforce transformation, helping organizations unlock new opportunities through AI.

An author, speaker, and entrepreneur, Michael is passionate about using artificial intelligence for good—connecting people with meaningful opportunities and helping organizations navigate the future of work with confidence. His expertise spans talent intelligence, customer enablement, operating model transformation, and digital innovation, with a focus on practical strategies that drive measurable business impact.

Eightfold

Michael Watson’s Session(s)


10:20 a.m.–11:00 a.m. PT —

Partner Insight Session: The Recruiting Command Center: How AI Agents Will Transform Talent Acquisition

Recruiting is entering a new era. The question everyone is asking quietly is not whether AI will affect recruiting jobs. It will. The better question is what the recruiter role becomes next.

In this session, we will explore the shift from today’s recruiter — managing reqs, inboxes, screens, scheduling, follow-ups, and updates — to tomorrow’s AI-enabled recruiter operating inside a recruiting command center. Instead of doing every task manually, recruiters will manage a network of sourcing, screening, scheduling, engagement, market intelligence, and candidate experience agents.

The result is not an 80-hour workweek. It is a smarter 40-hour week. Recruiters will handle two to three times the workload by knowing when to let agents run, when to intervene, and when the human conversation matters most.
This is not the end of recruiting. It is the redesign of the recruiting office.

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