Looking forward to this session? Share it!
This interactive workshop will highlight ways to future-proof the talent acquisition function by establishing a strategic equilibrium between tech-driven automation and meaningful human-centered interaction.
In the modern hiring landscape, the rapid escalation of artificial intelligence in talent acquisition has created a stark divide in candidate perception and behavior. While some employers leverage automated AI phone screenings and one-way recorded video screens to manage high application volumes, CandE Benchmark data reveals a significant drop in sentiment, particularly among salaried professionals and managers who rate one-way recorded screens as low as 19 and 0 NPS respectively. This lack of reciprocal human engagement often triggers severe candidate resentment, with nearly 1 in 5 candidates stating they will not engage with that employer again after a poor screening experience.
At the same time, talent acquisition teams are forced to measure and combat an alarming rise in fraud, with 51% of surveyed employers reporting that they have received applications from fake or fraudulent candidates. To build a resilient talent pipeline, organizations must learn to systematically track candidate feedback throughout the entire application lifecycle, identifying exact touchpoints where timely communication—or the lack thereof—causes Net Promoter Scores to plummet.
Ultimately, future-proofing means acknowledging that while fake candidates and AI screening tools are here to stay, maintaining an authentic, transparent, "warts-and-all" candidate feedback loop remains the most reliable strategy to drive long-term business performance. This workshop will give you the data and the recommendations to do just that!
Key Takeaways Include:
- Using artificial intelligence to streamline repetitive, high-volume tasks like scheduling, which frees up recruiters to cultivate high-value relationships during the critical interview and evaluation stages.
- Integrating continuous, real-time feedback loops that turn survey responses and comments into actionable process improvements.
- Leveraging robust hiring manager certifications and structured feedback metrics allows organizations to establish clear SLAs, ensure operational accountability, and protect their employer brand from the bottom up.
- And much more!
