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Retention is arguably your greatest recruiting strategy. By recruiting your own employees to stay every single day, you not only inherently build a great place to work, you enhance your recruiting strategy by making your organization an attractive place to work. In this session, you'll learn how Great Clips created a retention playbook for their salon owners to drive retention in their salons. You'll get a firsthand glimpse of the framework, the processes and the actions that lead to a solid retention strategy that delivers results. You'll walk away with ideas on how to build a strategy, how to roll it out, and how to keep it alive throughout the year.